Privacy Policy

This Policy is information and procedures on the following

  • What personal data we collect and why
  • What we do with your personal data
  • How we secure your personal data
  • How you can change or delete your personal data

Who is Responsible for the Processing of Your Personal Data

The Hub on the High Street LTD is entity responsible for the processing of your personal data will depend on how you interact with us. The relevant are referred to as “the hub” our”, “we” or “us” in this privacy policy. ‘Site’ – means the public area of ‘User’ – means a person who uses our Site or has registered to use our Service. ‘Personal Data’ – means any information that can personally identify an individual.

Carmel Scott is our main policy writer and data manager – email anytime for more information about your data if anything is unclear.

What Personal Data and Information we collect and when.

We ask you for certain personal data to provide you with the products or services you request. For example, when you make purchases, contact our sales, design teams, request to receive communications, create an account, participate in our events or contests, or use our website and social media accounts.

This personal data includes your:

contact details including name, email, telephone number and shipping, billing address;

personal details including purchase history;

payment history

Users Under 18.

We comply with local laws and do not allow children to register on our Site. Protecting the privacy of children is particularly important in data protection. Anyone under the age of 18 is not eligible to use our Service. We do not knowingly collect any Personal Data of anyone younger than 18 unless parental consent has been obtained prior to using our Service. If you are under the age of 18 and we have not been provided clear parental consent, then please do not use or access our Service at any time. If we become aware of any personal data that has been gathered on a child who is under the age of 18 without parental consent, we will take the appropriate action to ensure it is removed from our system. If you, as a parent or guardian, discover that your child (under the age of 18) is using our Service without your consent, please notify us at and will we take the relevant action to ensure the Personal Data of the child is erased.

Why and How Do We Use Your Personal Data.

To Operate, Improve and Maintain our Business, Products and Services

We use the personal data you provide to us to operate our business.  For example, when you make a purchase, we use that information for accounting, audits and other internal functions.  We may use personal data about how you use our products and services to enhance your user experience and to help us diagnose technical and service problems and administer our Site.

Sharing of Your Personal Data

Third party service providers processing personal data on our behalf, for example to process credit cards and PayPal payments, shipping and deliveries, host, manage and service our data, distribute emails, research and analysis. When using third party service providers we enter into agreements that require them to implement appropriate technical and organizational measures to protect your personal data.

We never sell personal data or pass on personal data to other companies other than stated above.

We will also disclose your personal information to third parties:

  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation

Managing and Protecting of Your Personal Data

Encryption & Security

We use a variety of technical and security measures, including encryption and authentication tools, to maintain the safety of your personal data.

Retention of your Personal Data

Your personal information will be retained for as long as is necessary to carry out the purposes set out in this privacy policy (unless a longer retention period is required by applicable law). In general, this means that we will keep your personal data unless otherwise requested to remove. For personal data related to product purchases, we retain

Your Rights Relating to Your Personal Data

You have the right to request: (i) access to your personal data; (ii) an electronic copy of your personal data (portability); (iii) correction of your personal data if it is incomplete or inaccurate; or (iv) deletion or restriction of your personal data in certain circumstances provided by applicable law. These rights are not absolute. Where we have obtained your consent for the processing of your personal data, you have the right to withdraw your consent at any time.

If you like would to request a copy of your personal data or exercise any of your other rights, please contact us using the contact Carmel Scott at

Future Changes to Our Privacy Policy

Applicable law and our practices change over time. If we decide to update our privacy policy, we will post the changes on our site. If we materially change the way in which we process your personal data, we will provide you with prior notice, or where legally required, request your consent prior to implementing such changes. We strongly encourage you to read our privacy policy and keep yourself informed of our practices.  This privacy policy was last modified in May 2018.

Get in Touch

We welcome any questions, comments, and concerns about our privacy policy and privacy practices. If you wish to provide feedback or if you have questions or concerns or wish to exercise your rights related to your personal data, please contact